FAQ - Nashville Shores

 

FAQ

COVID-19 Information

Nashville Shores is committed to continue the tradition of providing quality family fun to our Middle Tennessee community. The safety and well-being of our guests and team members has always been our top priority. As our guests, we understand you may have questions about COVID-19 and our park.

Per Metro Nashville Health Regulations, masks are welcome – not required. We strongly encourage anyone who hasn’t been vaccinated to continue wearing a mask for their own safety and the safety of others. If you are more comfortable continuing to wear a mask while visiting – regardless of whether you have been vaccinated - you are welcome and invited to do so. For safety reasons, face coverings are not permitted while swimming or on the attractions.

Our cleaning protocols have been increased to above recommended requirements. Additional hand sanitizing stations are placed throughout the park, and signs are displayed to encourage all employees and guests to wash their hands often and cover their coughs and sneezes.

We are open at 100% capacity and do not require reservations for tickets. 

Exposure to COVID-19 is an inherent risk in any public location where people are present; we cannot guarantee you will not be exposed during your visit. The CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from Coronavirus. Guests should evaluate their own risk in determining whether to attend. People who show no symptoms can spread Coronavirus if they are infected, any interaction with the general public poses an elevated risk of being exposed to Coronavirus. By coming to the park, you acknowledge and agree that you assume these inherent risks associated with attendance. Some images shown throughout this website do not represent current operational guidelines or health and safety measures such as face covering and physical distancing requirements.

How far are you from downtown Nashville?

Nashville Shores is conveniently located off I-40 just two exits east of Nashville International Airport; approximately 10 miles east of downtown Nashville. Click here for directions.

Can I share my season pass with someone else?

All of our season passes include a photo ID, so sharing your season pass with anyone else is not permitted.

Does Nashville Shores offer a military discount?

Yes! The military discount rate is $29.99 plus tax. You must present a valid military ID.

Do you accept checks?

We do not accept personal checks.

I do not want to swim. Do I still need to pay admission?

Yes; Nashville Shores offers many dry activities, and everyone entering the park who is 3-years-old and older must pay admission. 

Are there lockers available for rent?

Yes! We have three different size lockers available. Cash and credit card are accepted. 

Standard ($10 rental price) - 12" wide x 18" deep x 15" tall
Large ($15 rental price) - 15" wide x 18" deep x 18" tall
Jumbo ($20 rental price) - 18" wide x 27.2" deep x 24.5" tall

There are also season locker passes available for just $39.99 plus tax. Enjoy unlimited locker rentals for the 2021 season. Please note: A season locker pass provides access to a standard locker (12" wide x 18" deep x 15" tall). It does not include a Large or Jumbo Locker. You can purchase a season locker pass online or at the ticket booth. Locker availability is on a first-come, first-serve basis. There will only be a limited number of season locker passes sold.

Purchase a Locker Season Pass Now!

Are there tubes available for rent?

Tubes at Nashville Shores for the attractions are provided free of charge and are located at the attractions. Several attractions including the wave pool and lazy river do not require tubes. There are a limited number of tubes, and they are available on a first-come, first-serve basis.

Are there strollers available for rent?

Strollers are available for rent. A single stroller is $8 plus tax a day, and a double stroller is $10 plus tax a day. There are a limited number of strollers, and they are available on a first-come, first-serve basis.

Are there life jackets available?

Nashville Shores does provide life jackets free of charge. Outside life jackets, puddle jumpers and flotation devices must be coast guard approved to bring in to the park.

Is there a charge for parking?

Daily parking is $10 and a season parking pass can be purchased for $29.99 plus tax. Season parking pass is for passenger car/trucks only. Season parking pass may not be used for an RV, trailer, or bus.

Buy a Parking Season Pass today!

Do your prices include tax?

No. Tennessee sales tax, 9.25%, is added to your purchases. Gate admission, concessions, and gift shop items are subject to tax.

Is there disability parking available?

Yes. We have disability parking spaces available near the entrance of the park. Disability license plate or hang tag must be visible. Standard parking fees apply. We also have disability parking and offer a shuttle service to the outlying parking areas at the park.

Is the park wheelchair accessible?

A majority of our park is level to gently-rolling and is thus wheelchair accessible. We also offer electric scooter rental at the park. ScooterBug (electric scooter) rental is $25 plus tax a day. There are a limited number of ScooterBugs, and they are available on a first-come, first-serve basis.

Is Nashville Shores a smoke-free facility?

Smoking, vaping, and the use of e-cigarettes is permitted only in designated smoking areas. It is not allowed outside the designated areas.  

Can I bring food, a cooler, or my grill to Nashville Shores?

You can bring in one unopened water bottle per person. Bottle may not exceed 20 ounces. Other outside food, beverages, and coolers are not allowed anywhere in the park. Souvenir bottles and other personal cups must be empty prior to park entry.* We do offer a wide array of food in our concession stands, including pizza, hamburgers, hot dogs, and chicken. Grills are prohibited on our property. Glass containers are also not allowed.
*Bottles may be required to be emptied prior to entry.

Can I bring my own re-usable cup to use at Nashville Shores?

Absolutely! For security reasons those cups must be empty prior to entering the park. This includes but is not limited to any type of re-usable cup such as a tumbler, yeti cup, and even the Nashville Shores souvenir cups. We thank you for your cooperation in this matter.

What if I have allergies?

As much as we would like to accommodate guests with food allergies, we are not the food manufacturers/suppliers (we get all food and beverage products from third parties), and as such, we regret to inform you that THE PARK CANNOT, AND DOES NOT, MAKE ANY REPRESENTATIONS OR GUARANTIES WHATSOEVER REGARDING THE ALLERGY-FREE CONTENTS OF ANY FOOD OR BEVERAGES. At a minimum, guests with allergy concerns should avoid any foods or beverages unless they are packaged, and you are 100% confident in the manufacturer/supplier which has provided the Park with such food or beverage. Foods that are in any way unpackaged, prepared or handled by the Park (as opposed to packaged goods, provided to you in a sealed package), have a higher risk of contamination with other products containing allergens, so in the interests of your safety, we strongly urge you to avoid all such unpackaged products provided by the Park. 

Do you serve alcoholic beverages?

Yes. Nashville Shores has three bar areas where alcohol is served.

What swimming attire is acceptable?

Swimsuits are required on all water attractions. Cutoffs, thong bikinis, bikinis with chain straps, denim shorts, or shorts with metal brads or buttons are not allowed.

Are goggles allowed?

Face goggles or goggles that cover your eyes and nose are permitted, but our aquatics team encourages guests to use goggles that only cover your eyes.

What happens if it rains?

Nashville Shores remains open during periods of rain. However, operations will be suspended if there is any threat of lightning in the area. Nashville Shores will re-open as soon as the threat has passed. Click here for the latest weather forecast!

Rain Policy: During rain or storms some and/or all rides and/or slides may be shut down temporarily for your safety. Rain checks will be issued only when Nashville Shores closes for the day. Absolutely no refunds will be issued. By paying admission you have agreed to this policy and no exceptions will be made.

Do you offer refunds?

Nashville Shores does not offer refunds for ticket purchases.

Are there any height requirements on your slides?

There are 9 water slides. The Music City Racer, Mega Mayhem and Tennessee Twisters require that you are 48" tall. The Twin Cyclones requires that riders are at least 36" tall. Big Kahuna, the Big Scream, and Thunder and Lightning requires that you are 42" tall. Click here for a list of all the attractions.

Can I drop my child off for the day?

Yes, but children younger than 12 years old must be accompanied by an adult 18 years or older.

How do I obtain an application for summer employment?

There are several ways! Stop by the Guest Relations building at Nashville Shores any time during operating hours or click here to complete an application online.

Are boats available for rent?

Yes; you can rent pontoon boats or jet-skils. Contact Nashville Boat Rentals at (615) 533-4140 or click Nashville Boat Rentals for further information.

Is there camping available at Nashville Shores?

Nashville Shores has 100 RV sites, 24 lakeside cabins and 7 hillside cabins. Check out Lodging for more details.

Are your lifeguards certified?

Yes! All Nashville Shores lifeguards are certified and trained in CPR and first aid. Many Nashville Shores' lifeguards have been recognized internationally by Ellis & Associates for their excellence. Recently, our lifeguards received "Exceeds" on their audits from Ellis. This is the highest designation a park can receive.

Is there an EMT on site?

We have an EMT in our First Aid station every day to assist with any of your medical needs. The First Aid station is located near the park entrance.

Is this ticket I found online valid?

The Park cannot guarantee tickets purchased on Craigslist, Facebook Marketplace and other 3rd party selling sites. These tickets may not be valid or have been purchased with stolen credit cards and you will not be able to enter the park. Tickets or Season Passes NOT purchased from Nashville Shores' Website or other approved partners in person, may be counterfeit and are NOT valid for admission. We apologize for any confusion, but we cannot control invalid information posted on other websites. The park’s correct information and offers are posted on this website.

Can I Bring My Own Shade?

Yes, small umbrellas or pop-up structures are allowed. However, there are restrictions where these items can be placed. Restrictions include:

  • Shade structure cannot interfere with other guests' ability to see or move.
  • Shade structure must be secured at all times to avoid injury.
  • Shade structure can be placed in grass areas not marked as restricted or not completely surrounded by a barrier, fence, or post and rope.