In order to help answering the most common questions about our RV and Cabin rentals please review below. Many of your questions can be answered by reviewing our Terms and Conditions.
IS A DEPOSIT/PAYMENT REQUIRED WHEN BOOKING A RESERVATION?
We require at least 50% of the total to be paid at time of booking with credit/debit card. The remaining balance auto deducts the day before your arrival date. When booking in person, we do not accept cash for cabin reservations- credit/debit card only.
WHAT IS YOUR CANCELLATION POLICY?
- To be refunded for a cancellation, you must notify the property at least 10 days prior to your arrival date.
- Cancellations less than 10 days prior to your arrival date will NOT be eligible for a refund, and the deposit will be forfeited.
- No refunds or credits will be issued for reservations cancelled for holiday time frames (designated date ranges surrounding Memorial Day, Fourth of July, and Labor Day).
WHEN IS CHECK-IN AND CHECK-OUT?
Check-in time is 3 pm for cabin guests, and it is 1 pm for RV guests. Check out time is 10 am for all guests on property.
WHERE DO I CHECK-IN? WHAT IS THE CHECK-IN PROCESS?
Once you receive your confirmation email, you will need to login to your Guest Portal to complete and sign your registration/rental agreement and upload a photo ID prior to arrival date. Upon arrival you will check in at the General Store. Late arrivals will retrieve a welcome packet from the Late Check-In box, which is located to the right of the front door of the General Store.
DO YOU OFFER TENT CAMPING? CAN I CAMP AT NASHVILLE SHORES IN MY CAR?
Nashville Shores does not have primitive/tent camping sites. We do not allow camping in cars. We have RV camping sites and cabins available to rent.
WHAT IS YOUR PET POLICY?
Pets are the responsibility of the owner.
Pets must be leash walked at all times except when inside the fenced “Pooch Park.” NEVER leave pets outside unattended. NO tethering allowed. Please clean up after your pets. We have provided waste receptacle stations supplied w/ waste bags throughout the RV campground for your convenience. RV sites must be waste free upon departure.
We do offer pet friendly cabins upon request, based on availability. Guests MUST call to book pet friendly cabins. Non-refundable pet fee required. Pets MUST be registered upon booking & check in to be in or around the cabins. Proof of vaccinations required.
*We do NOT have any breed specific restrictions. However, any aggressive pets should stay home.*
IS SMOKING ALLOWED IN THE CABINS?
Smoking is not permitted in any of the cabins.
DO YOU OFFER LONG-TERM OR EXTENDED STAYS?
We do not offer long-term or extended stays. Depending on availability, guests may book a maximum 14-night stay. Guests must leave property after 14 nights. We do not offer weekly or monthly rates.
ARE WATER PARK OR TREETOP ADVENTURE PARK TICKETS INCLUDED IN MY RESERVATION?
Your reservation includes only your RV site or cabin stay. Lodging guests receive discounts on water park and Treetop Adventure Park tickets during your stay. More info on property attraction discounts can be found here. Attraction Discounts
DO YOU HAVE A SEPERATE POOL FROM THE WATER PARK?
We do not have a separate pool for our lodging guests. We do offer a campers beach and swimming area in the lake which is open Memorial Day-Labor Day.
Please check Water Park Hours and Treetop Adventure Park Hours for dates and times of operation as it relates to the dates of your stay.
DO YOU RENT GOLF CARTS?
We do not have golf cart rentals. However, you are welcome to bring your own. Driver of any golf cart must be 18 years or older and have a valid Driver’s License.
It is typically a 5-10 minute walk to all of the property attractions.
I’M STAYING IN A CABIN. WHAT DO I NEED TO BRING? WHAT IS PROVIDED?
Linens, blankets, pillows, and bath towels are provided. A list of items you may want to bring with you to the cabins can be found here. Cabin Checklist
ARE THE RV SITES FULL HOOK UP?
All of our RV sites include concrete pads with water, sewer, and electric. All of the electric is 20/30/50 amp at every site. Every RV site also has a fire ring and a picnic table.
CAN YOUR RV SITES ACCOMMODATE LARGE CAMPERS?
Yes. Our RV sites range from 41 feet up to 63 feet in length. We can accommodate campers up to 45 feet comfortably in most site types.
DO YOU HAVE “BUDDY” SITES?
Currently, we do not have “buddy” sites. However, if you can make it work with your connections at your RV site, we do not mind if you pull into your site in opposite directions if traveling with others.
CAN I CHOOSE A SPECIFIC RV SITE OR CABIN?
To book a request for specific site/cabin placement, please choose the option “Book Via Interactive Map” after entering your search criteria, or notate your preferences in the “notes” section during the booking process. While we will make every effort to honor specific site requests, situations may arise that prevent us from doing so. Nashville Shores reserves the right to substitute an equally accommodating site of the same site type in the event we are unable to honor the requested site.
CAN I BRING MY OWN BOAT, JET-SKI, OR KAYAK?
Yes. All motorized watercraft must be kept at our Marina and are not permitted in the campground or at the cabins. Slips at the marina are available for lodging guests for $10 + tax per day. Contact our Marina office at 615-883-0413 to plan accordingly. Small, non-motorized watercraft may be kept with you at your RV site or cabin.
CAN WE BRING OUR OWN FIREWOOD?
Damaging forest pests such as the emerald ash borer are being spread throughout the U.S. by the movement of firewood. The insect has damaged or killed millions of ash trees in Tennessee and numerous other states. We adhere to the forestry laws to protect the trees at our property and do not allow firewood to be brought onto Nashville Shores. We do have firewood for sale at our General Store.
DO I NEED A FISHING LICENSE TO FISH AT YOUR CAMPGROUND?
Yes. A Tennessee fishing license is required. For more information regarding fishing in Tennessee and to obtain a license, visit Tennessee Fishing Licenses.
CAN I HAVE GUESTS VISIT MY CABIN OR RV SITE. CAN I HAVE A GATHERING OR BIRTHDAY PARTY AT MY CABIN OR RV SITE?
All cabins and RV sites are for registered guests only. You are welcome to celebrate birthdays, etc. at your cabin or RV site with the 6 registered guests on your reservation, but you may not invite additional guests. We offer birthday party packages for our waterpark and Treetop Adventure Park areas if you are needing to accommodate more than 6 people for your party needs. Please visit Water Park Birthday Packages or Treetop Adventure Park Birthday Packages for more information.
DO YOU HOST RV RALLYS?
Yes, we love hosting RV Rallies. Usually, we require a minimum of 25 sites for a rally. However, depending on the time of year, we may make an exception. Please contact Dana Guettner at email@example.com for more information about hosting your rally at Nashville Shores.