COVID-19 Guest Tips
We are committed to the safety of our guests and employees when you visit Nashville Shores. With the new safety protocols implemented, there will be changes to your visit. Please review the guest tips below to help make your visit as enjoyable as possible.
Planning: If you or any member of your family is not feeling well, do no visit. Do come when everyone is well and please plan ahead. We strongly advise purchasing your tickets online to reduce transactions on-site and minimize congestion at the ticket booth. If you plan on making a purchase at the park during your visit, we are encouraging you to pay with a credit card. Minimize the number of personal items you bring into the park to expedite entry.
Face Masks: In accordance with new guidelines issued by local health authorities regarding the wearing of masks, all individuals who enter the season pass processing building and the general store will be required to wear a mask. Children 12 years old and younger are exempt from wearing masks. For safety reasons, face coverings are not permitted while swimming or on the attractions. Between the rides and attractions, in food lines, in restrooms, and in areas where socially distancing can be challenging, guests are encouraged to wear face coverings. Per local health guidelines, face masks are not mandatory outdoors in public, while maintaining 6 feet of distance from non-household members. While in the park, social distancing should be adhered to at all times.
Nashville Shores employees are required to wear a face covering in virtually every area of the park if they do not interfere with safely performing their job responsibilities.
Delays and Longer Wait Times: All guests should expect longer-than-normal wait times to pass through our security checkpoint, purchase tickets, process season passes, enter the park, receive food and beverage service, and experience attractions. We will continue to make changes to improve all processes and thank you for your patience. We have enhanced our already stringent cleaning procedures. So, some attractions, restrooms, or other areas may be temporarily closed due to increased cleaning. Due to fewer anticipated guests on the weekday, we recommend a weekday visit to ensure the best visit possible.
Manage Park Capacity: The number of guests admitted each day is limited per state and local guidelines. While we have temporary capacity limits due to local and state COVID guidelines, the tremendous size of our property allows us to safely social distance, and we do not anticipate having to turn park visitors away.
Attraction Closures and Information: Tubes will not be permitted in the wave pool. Due to capacity restrictions, each guest will be required to have a tube in the lazy river and may be limited to one trip around the river. Because of CDC recommended social distancing guidelines and the attractions being in non-chlorinated water (lake water), the Aqua Park and the banana boats will not open this year. The Music City Racer is currently closed because of mechanical issues.
Proper Hygiene: All guests should wash your hands frequently and practice good hygiene while in the park. Wash with soap and water for at least 20 seconds throughout your visit. Use hand sanitizer at various areas throughout the park as an alternative. Wash or sanitize them after coughing or sneezing, before eating, after toilet use, and when hands are visibly dirty. When coughing or sneezing, cover your mouth and nose with a flexed elbow or tissue. Dispose tissue into a trash receptacle immediately after use and wash or sanitize your hands.
Social Distancing: Please follow social distancing guidelines very carefully and maintain 6 feet of space from others. Immediate family members who live in the same household can be closer together. All others should strictly adhere to social distancing guidelines. This will apply throughout the entire park. In addition, Nashville Shores will rearrange seating throughout the park and concession food ordering & pick up window to support social distancing. We apologize in advance if you experience any delays or inconvenience as a result of these new protocols.
COVID-19 Notice: For the safety of all our guest and team members, we have increased all health and safety measures at Nashville Shores. You must follow all posted instructions and instructions given by our team members while visiting.
The CDC and local health departments advise that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. There is an inherent risk of exposure to COVID-19 while in any public place where people are present. By visiting Nashville Shores, you are voluntarily assuming all risks related to exposure to COVID-19.
Government and state health organizations are strongly recommending people 65 years & older and people with underlying medical conditions*, particularly if not well controlled, should keep their distance from others.
*Underlying medical conditions include chronic lung disease or moderate to severe asthma, serious heart conditions, immunocompromised, severe obesity, diabetes, chronic kidney disease, undergoing dialysis, liver disease.